> FAQ – Feminine Lust

FAQ

What are my shipping options?

We ship USPS.

Is shipping free?

Yes shipping is free for orders $150.00 and over.

Domestic shipping rates for orders under $150.00.

When will my order ship?

Your order will ship out the following business day after your order is received.

How long will it take to receive my order?

Orders will take up to 14 business days to be delivered.

How do I cancel or change my order?

To cancel or change your order fill out the contact us form located at the bottom of the website or tap the contact us button located on the website or email us at [email protected]

What is your return and exchange policy?

Returns and exchanges are accepted within 30 days of the date delivered.

Returns and exchanges must be unworn and in the condition it was received in.

Will I have to pay shipping costs for returned and exchanged merchandise?

No, if the merchandise is recieved damaged or your order was incorrect.

Yes, if you or returning or exchanging the merchandise just because you do not want it anymore or you changed your mind.

How do I start the return process?

Contact Us using the contact us form located on the website.

Email us at [email protected]

How and when will my money be refunded back to me?

Your money will be refunded back to the method of payment used when your order was placed.

You will receive your refund once the merchandise is received.

What ways can I contact you?

The contact us form located on the website.

Email: [email protected]

Phone: 318-828-2488

Can I pick my order up?

Yes if you live in the Shreveport, LA area. contact or email us before you arrive.


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